Refund and Returns Policy
At Aggarwal Super Mart, your satisfaction is our priority. We understand that sometimes a product may not meet your expectations, and we are here to assist you with our transparent Return and Refund Policy.
1. Returns:
If you are not completely satisfied with your purchase, you may return it within 14 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
2. Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
5. Return Process:
To initiate a return, please contact our customer service team at supermartaggarwal677@gmail.com or Call on 9811886611 with your order number and details of the item you wish to return. Our team will guide you through the return process.
3. Exchanges:
If you receive a defective or damaged product, please contact us immediately. We will arrange for the exchange of the damaged or defective item at no additional cost to you.
4. Non-Returnable Items:
Certain items, such as perishable goods, gift cards, and personal care items, are non-returnable. We appreciate your understanding in this matter.
6. Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
7. In-Store Returns:
For added convenience, you can also return eligible items to our physical store locations. Please bring your receipt or proof of purchase.
Super Mart is committed to ensuring your shopping experience is delightful. If you have any questions or concerns about our Return and Refund Policy, please don’t hesitate to contact our customer service team.
Need help?
Contact us at {supermartaggarwal677@gmail.com} & { 9811886611} for questions related to refunds and returns.